- Sofa sets, dining chairs and tables in dining room as well as kitchen, dry and wet areas, food parcel area are to be cleaned before and after each meal. Floors of dining area to be cleaned before each meal as some residents may drop food items
- Chairs and tables in Library, Meditation Centre Activity Centre, Games area etc. to be cleaned twice a day
- Corridors to be kept clean. Dust bins cleared after each meal. Toilets to be cleaned before and after each meal. Hand soap must be available in all washrooms.
- Wash the Tiffin Carrier separately in hot water of infected patients. Use the same Tiffin Carriers for the patient until full recovery. If resident is capable of cleaning tiffin carrier, he or she should clean it before keeping it outside the door. Delivery person need not meet the resident
AT ASSISTED CARE CENTRE (ACC):
ACC is our biggest challenge because the patients are elders and have physical challenges/disabilities
- ACC will be kept hygienically clean at all times. Floors, walls, corridors will be cleaned thrice a day.
- No Visitors are allowed
- Any patient showing signs/symptoms of COVID-19 infection, the Nurse will report immediately to the SMO, who will do the needful as per protocol.
General Precautions
- Creating an ‘isolation area’ within the Community and checking residents for flu / flu-like symptoms. Instead of rushing such patients to the hospital and thereby increasing their exposure, move them to an ‘isolation facility’ within the community.
- Tele-consulting and medication for the appropriate period to be carried out to check the residents with flu/flu like symptoms if the symptoms persist. This will also pre-empt and prevent hospital / external exposure for residents while ensuring that exposure to other residents / service team members is eliminated.
- Organize fumigation of communities, lifts cleanliness, providing Hand Sanitizers in the lift and educating our residents and staff constantly even at the cost of repetition.
- Fumigation should be part of regular practice to avoid any infection outbreak. Traditional methods of fumigation could also be developed & used regularly.
- Face masks, Hand Gloves, medicines should be available 24* 7 at Medical/Care Centre.
- 24*7 helpdesk is a mandatory service. Phone Number to be prominently placed next to bed or in the Living Room and recorded as In Case of Emergency (ICE) in each mobile phone of the resident
- Concept of in-house staff needs to be encouraged to monitor the hygiene level & to avoid exposure to outside infections of staff. Incentives may be made for their hard work in these difficult times
- Uniform to be put in the facility itself for proper cleaning & sanitizing purposes.
- Residents to be given individual emotional assistance on a daily basis to avert any panic situation. CRM and Sales staff can call them and speak to them and let them know that we are there always.